You may not feel like you’re a “creative person,” but never underestimate where your code could turn up or what stories it might tell. The…

“We shape our tools and our tools shape us.” As more of the tools we live with every day become digital instead of physical, our…

Being able to understand people is one of the most under-appreciated skills of our time. We often make decisions without relying on evidence and data,…

Often we think of data as the sum total of user behavior – an abstraction of actual experiences. How might we dive deeper into customer…

Learn to be aware of, not tripped up by, the metaphors we unavoidably use when thinking about software and collaborating on design. Of the twelve XP…